We developed several methodologies in 2010 to support organizations and consultants in mapping Customer Journeys and working with Customer Journeys.

In 2017 we launched Milkymap, the SaaS Customer Journey Management platform.

To connect departments, prioritize the voice of the customer, becoming more customer centric, increase sales and improve customer satisfaction.

We tackle the core of customer experience: the activities of customers across channels, along with their emotions and underlying needs.

Our methodologies and platform can be applied immediately.

Danny Peters, Co-founder and CEO

The Milkymap platform

With Milkymap, you can digitally create and manage customer journey maps. This platform is used by thousands of users worldwide who are constantly working on improving customer experience.

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